Cardholders can now use the Store Card skill to check their account information, review recent purchases and charges, get payment due details and pay their bill. The consumer group Which? welcomed the news that UK customers could continue to use Visa credit cards on the site.Įle Clark, a senior editor at Which? Money, said: “Using a credit card to pay offers shoppers valuable legal protections that debit cards cannot, and removing this option for Visa cardholders would have meant fewer rights for millions of consumers.Synchrony (NYSE: SYF) today announced that for the first time, customers can manage their Store Card and Amazon Prime Store Card through voice using the Store Card skill for Amazon Alexa. In an email to users of the site in November, Amazon blamed the cost of processing the payments: “Starting 19 January 2022, we will unfortunately no longer accept Visa credit cards issued in the UK due to the high fees Visa charges for processing credit card transactions.” The companies have not disclosed how much Amazon pays for processing. Visa increased the charge of the value of a transaction for credit card payments made online between the UK and the EU to 1.5%, from a previous charge of 0.3%. The furore followed the removal of an EU cap on fees charged by card issuers in the UK after Brexit. Amazon remains committed to offering customers a payment experience that is convenient and offers choice.”Īmazon customers in Australia and Singapore previously had to pay a surcharge when purchasing items using a Visa credit card. This agreement includes the acceptance of Visa at all Amazon stores and sites today, as well as a joint commitment to collaboration on new product and technology initiatives to ensure innovative payment experiences for our customers in the future.”Īmazon said: “We’ve recently reached a global agreement with Visa that allows all customers to continue using their Visa credit cards in our stores. However, the two businesses have since reached an agreement, ending weeks of negotiations, including an agreement last month to postpone the ban for UK users.Ī Visa spokesperson said: “Visa is pleased to have reached a broad, global agreement with Amazon. Amazon said the fees were “an obstacle” to providing the best prices for its customers, while Visa accused Amazon of restricting customer choice.

Amazon store card